Three planeloads of passengers attempted to check themselves in for the Pago Pago-Honolulu flight this evening. Among those were people like me who were booked on the Sunday or Monday flights, which were cancelled, but still have not been told how (if?) they will be accomodated. Check in started at six-thirty; people began lining up at three. The line stretched forever: those who showed up at six-thirty were finally met at the counter at eleven-thirty for a flight scheduled to leave at 11:20. People began boarding the flight at around ten-thirty, but it did not leave until two. Sound familiar to anyone? It would if you'd tried to check in for their Wednesday flight when the exact same thing occured.
So call Hawaiian Air and berate them senseless. (Their number is 1-800-367-5320; let them know exactly what you think of their reprehensible treatment of the people of American Samoa. Go!) Visit their offices and tease them endlessly. Stop by the airport, stand in their lines and bite their passengers. There are no innocents anymore.
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